VoilaTier VoilaTier
Platform

One unified data model.
Ten composable products.

VoilaTier is the membership layer that replaces a stack of point apps, ESPs and CDPs with programmable loyalty primitives. Built on a single identity graph, queryable by SQL, extensible by API.

Customer 360

Every customer, in extraordinary depth.

A unified profile combining transactions, sessions, loyalty events, support and predictions. SQL-queryable, audit-logged and consent-aware by default.

  • Identity resolution across 18 native sources
  • Real-time event timeline · sub-200ms
  • Predicted CLV, churn and next-best action
Explore Customer 360 →
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Jordan Reyes · Insider · San Francisco
Live
CLV
$2,184
Visits
142
AOV
$48.20
Churn
3.1%
Earned 240 points · Mission Bay2m
Opened "Insider Drop"1h
Redeemed Free Cortado1d
Joined "Founder Path"2d
Memberships

Tiers that actually behave like products.

Design unlimited progression tiers with unlock logic, expiry curves, soft-downgrades and grandfathering. A/B test tier rules in production with sealed holdouts.

  • Earn rules: spend, visits, streaks, custom events
  • Per-tier benefits, unlocks & service levels
  • Production A/B testing with sealed holdouts
Membership program
Atelier Coffee · v3.4
Live
Visitor
no points
95.6k
Member
1× points · welcome reward
192.9k
Premier
2× points · birthday gift · early access
95.3k
Insider
3× points · concierge · invite-only events
34.3k
Campaigns & Journeys

Orchestrate every touchpoint.

A visual journey builder with native channels, holdouts, branching, throttles and ML-picked send times. From idea to live campaign in minutes — not quarters.

  • Email, SMS, Push, Wallet, Webhooks, Print
  • Built-in experimentation with sealed holdouts
  • Send-time optimization per customer
Founder Path · Tier-Lift Journey
8,420 in journey · +38% lift vs holdout
Live
TRIGGERPremier · 30d SEGMENT87%+ to Founder SPLITChannel Push42% — winning Email36% SMS22%
Wallet & Mobile

A pass in every pocket.

Issue branded Apple Wallet and Google Wallet passes in seconds. Update tier, balance and offers in real time. Trigger geofenced location notifications without an app.

  • Programmable templates & localization
  • Geofenced lock-screen notifications
  • NFC tap-to-redeem at POS
Atelier Coffee
Insider Member
Jordan Reyes
Tier
Insider
Points
2,840
Since
Jan 2023
87% to Founder2,840 / 3,250
Also in the platform

Six more programmable
building blocks.

Referral engine
Programmable referral graphs with fraud detection, multi-leg rewards and creator/affiliate flows.
Advanced segmentation
Behavioral, predictive and SQL audiences. Live-updating, sync to ads, email, SMS or your own systems.
Analytics & insights
Cohort retention, RFM, CLV, attribution and program ROI — out of the box, no warehouse required.
API & integrations
REST + GraphQL APIs, webhooks, native SDKs, Segment, Snowflake, Toast, Square & 60+ more.
Trust & security
SOC 2 Type II, ISO 27001, PCI DSS Level 1, GDPR & CCPA controls — out of the box.

See the platform in motion.

30-minute demo. We'll spin up a sandbox with your data model.